Terms & Conditions

Terms of use agreement

Access to Royal Bicycles’ B2B website (the “Site”) defined below is provided by Royal Bicycles Unlimited Inc. For purposes of this agreement, "Royal Bicycles" shall mean Royal Bicycles Unlimited Inc. and its affiliates, and their officers, directors, managing directors, partners, and employees. The "Site" shall mean the website of Royal Bicycles located at royalbicycles.com, and other domains related.

This Terms of Use Agreement (the "Agreement") describes your rights and responsibilities and states the terms and conditions under which you may use this website. Please read this document carefully. The term “you” or “client/business” as used herein refers to all individuals and/or entities accessing the Site for any reason. By continuing to use the Site, you are indicating your acceptance to be bound by the terms and conditions of this Agreement between you and Royal Bicycles. If you do not accept the terms and conditions stated here, Royal Bicycles is not willing to allow you to use the Site and you should immediately stop using the Site. You must be at least 18 years of age to use the Site. If you are not at least 18 years old, you should immediately stop using the Site. It is your responsibility to review this Agreement periodically.

Royal Bicycles reserves the right to modify this Agreement from time to time without notice and in its sole discretion at any time by updating this web page, and your continued use of the Site after any modifications by Royal Bicycles shall constitute your acceptance of such modifications.

Scope of use

The information, data and other content (the “Information”) provided on the Site is provided by Royal Bicycles, its suppliers and third party information providers ("Information Providers") for general informational purposes and the processing of wholesale orders only and may not be redistributed by you or any employee or related person to your company. This Site is directed at wholesale (business) users within Royal Bicycles sales and marketing region only and no representation of any sort is made to any other person, unless otherwise specifically stated in writing in this website.

Access to the site is restricted to registered businesses (Royal Bicycles clients) that operate under their countries business requirements and laws and shall only be used to purchase goods or do research towards the re-sell of products (wholesale sales) to consumers at their stores. Access to this website is limited to those authorized users and it’s the business owner responsibility to limit this access to people that are authorized and work at its business. Users must submit with its first-time registration all business permits, commercial registry documents, use permits, municipal business permits, etc or any other legal document required to identify them as a business. It’s the user’s reasonability to keep these documents on our database up to date and control the access to the website. Royal Bicycles shall not be liable for any non-authorized use of this website and the results from its use. Not complying with these terms shall result in termination of use and buying privileges though the Site or other form.

Authorized users shall be responsible for any order or backorder processed on their account. Items in backorder will be delivered once available and the user has 5 business days to cancel any backorder from the day the order is sent. Special order items cannot be cancel once ordered by Royal Bicycles. After 5 days on the backorder list the item(s) can’t be canceled or refused and the client/business shall take delivery of these. At the sole discretion of Royal Bicycles we may allow a return after 5 business days with a 20% restocking fee.

Information provided on the Site may be delayed as determined by Royal Bicycles in its sole discretion. Royal Bicycles reserves the right to modify the Site from time to time without notice and in its sole discretion at any time. You agree to use the Site and the Information provided thereon only for business purposes between your company and Royal Bicycles, and not to reproduce, retransmit, disseminate, sell, distribute, republish, broadcast, post, circulate or commercially exploit the Information available on the Site in any manner without the express written consent of Royal Bicycles, nor to use the Information available on the Site for any unlawful purpose in your respective country. You agree to access the Information available on the Site manually by request and not programmatically by macro or other automated means, and to view the Information only as displayed on your terminal screen and not attempt to upload, intercept, extract or otherwise collect and/or record the Information through any technological means.

Client / Business Financial Responsibilities

It’s the clients/business responsibility to have their accounts on terms and within credit limits. Royal Bicycles will not process or dispatch any order to accounts that are past overdue and/or over their credit limit. Clients/business that is out of terms could incur in a 10% monthly charge on the total amount out of terms. Any check returned by the bank due to lack of funds will incur in a $20 USD surcharge and the full amount of the invoice + surcharge shall be liquidated immediately in CASH. Royal Bicycles reserve the right to change terms and pricing at any given time.

Any discrepancy on financials shall be communicated to Royal Bicycles as soon as possible so the issue can be corrected. Royal Bicycles will do its outmost effort to maintain all financial data correct and updated for the benefit of the client/business.

For clients/businesses located in the jurisdiction of Puerto Rico it’s their responsibility to pay at the time of payment to Royal Bicycles the local “Impuesto Sobre Ventas y Uso” (IVU) tax on all wholesale purchases from Royal Bicycles. Royal Bicycles product prices don’t include this tax, set at the moment at 10.5% for wholesale sales but can change at any time as dictated by the Departamento de Hacienda (Hacienda) of Puerto Rico. The tax will be computed once the order is built and will be displayed on the current order cart as a percentage of the total order. Once the order is paid in full Royal Bicycles responsibility will be to remit the wholesale-IVU tax to Hacienda on the 20th day of the next month. It’s the clients/business responsibility to collect the IVU tax for the retail side of the sale and remit this amount to Hacienda also on the 20th Day of the next month. Royal Bicycles shall never be responsible for the retail-IVU tax which is stated at 11.5% of the total of the retail sale neither for the 1% difference between the wholesale and the retail IVU tax.

For clients/businesses outside the jurisdiction of Puerto Rico it’s their responsibility to make sure the company and the products purchased comply with all applicable laws on the respective country. All Shipping, import fees, customs declarations, taxes, broker fees, etc. shall be the client/business responsibility. Royal Bicycles will not be liable for any product imported through unofficial/illegal methods or products that don’t comply with the country’s laws.

Any action to defraud the government or Royal Bicycles will result in the immediate closing of the account with full balance payment due immediately. Royal Bicycles will also report any unlawful activity to defraud the State to the pertinent authorities. Any legal cost associated with any of the above situations, including those of Royal Bicycles, is the client/business responsibility and will be accountable for.

Copyright and Intellectual Property Right Ownership

The Site, and all Information therein, contains material owned by either Royal Bicycles or its Suppliers/Information Providers which is protected under copyright, trademark and other intellectual property laws. Royal Bicycles and its Suppliers/Information Providers, as applicable, own the copyright to all Information and works of authorship on the Site. All trademarks, service marks, and logos used on the Site are the trademarks, service marks, or logos of Royal Bicycles, Suppliers or its Information Providers, as applicable. You agree that, other than the right to access the Site, view the Information contained on the Site and work within your account available actions under the terms and conditions set forth herein, you acquire no ownership, title, right or interest of any kind in or to the Site or any portion of any Information on the Site, and that all title, right and interest therein and thereto remains with Royal Bicycles (and its Suppliers/Information Providers, as may be applicable). You may not copy any of the Information provided on the Site and must not copy these documents to any website.

Disclaimer of Warranties

Warranties for products are offered by the manufacturer (Supplier) and it’s not Royal Bicycles duty to approve warranties and/or replacement of any kind. Royal Bicycles responsibility lies in relaying to the Supplier the information needed in order for the Supplier to determine if a Warranty replacement or service shall be conducted. Any warranty information contained in this Site it’s provided by the Supplier and it doesn’t in any way constitute an obligation to replace the product by Royal Bicycles without prior consent from the Supplier. It’s the Supplier sole discretion to provide service to fix the problem or replace the item. In some cases the replacement items may not be the same due to discontinuation or change of products and any cost difference shall be cover by the customer. Shipping charges and disassembly/assembly are not part of any warranty and the full cost shall be cover either by Royal Bicycles’ client/business or the customer. In order to process warranty the client/dealer must present valid proof of purchase for the item. Please refer to the individual manufacturer warranty for details on terms and scope of coverage.

Disclaimer of Damages and Limitation of Liability

To the fullest extent permitted by applicable law, no Royal Bicycles Party shall be responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other losses or damages (including, but not limited to, damages for loss of profits, loss of business, use, data or other intangible damages, even if such party has been advised of the possibility of such damages), under any contract, tort (including, without limitation, negligence and strict liability) or other legal theory, howsoever caused, arising out of or relating in any way to the Site and/or any Information contained on the Site, or any errors or omissions therein, or your use of, or inability to use, or reliance on, the Site. Your sole remedy for dissatisfaction with the Site and/or Information contained on the Site is to stop using the Site. In the event that the foregoing disclaimer of liability is held to be invalid or unenforceable, you agree that the maximum cumulative aggregate liability of Royal Bicycles Parties to you for all damages, losses, and causes of action (whether in contract, tort (including, without limitation, negligence and strict liability), or otherwise) at any time shall be the aggregate cumulative amount paid by you to Royal Bicycles at such time, if any, to access the Site.


You agree to indemnify, defend and hold harmless Royal Bicycles from and against any claim, action or demand, including, without limitation, reasonable legal fees, made by any third party due to or arising out of your breach of this Agreement and/or use of the products sold by Royal Bicycles.

Jurisdictional Issues

If you choose to access the Site from any location other than your base location registered with Royal Bicycles then you do so on your own initiative and at your own risk, and you are responsible for compliance with all applicable local laws. Royal Bicycles reserves the right to limit the availability of the Site and/or content to any person, geographic area, or jurisdiction it desires, at any time and in its sole discretion.

For clients/businesses outside the jurisdiction of Puerto Rico it’s their responsibility to make sure the company and the products purchased comply with all applicable laws on the respective country. All Shipping, import fees, taxes, broker fess, etc. shall be the client/business responsibility

Links to Other Websites

The Site may contain links to third-party internet websites or resources. These links are provided solely as a convenience to you and not an endorsement by Royal Bicycles of the contents of such third-party websites. Royal Bicycles neither controls nor endorses any such other websites, nor has it reviewed or approved any content that appears on such other websites. You acknowledge and agree that Royal Bicycles shall not be held responsible for the legality, timeliness, accuracy, completeness or appropriate nature of any information, data or other content, advertising, products, or services located on or through any other third-party websites, nor for any loss or damages caused or alleged to have been caused by your use of, inability to use, or reliance on, any such content, information or data. If you decide to access a linked website, you do so at your own risk.


Royal Bicycles’ policy with respect to the collection and use of your business and/or personal information is set forth in its Privacy Policy.


This Agreement, as amended by Royal Bicycles from time to time in accordance with its terms, shall remain effective indefinitely until terminated by Royal Bicycles. Royal Bicycles shall have the right to terminate this Agreement, and/or your access to and use of the Site, at any time in its sole discretion and without the requirement of written notification.


This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico. Jurisdiction for any claims arising under this Agreement shall lie exclusively with the Puerto Rico Courts. If any provision of this Agreement is found to be unlawful, void, or for any reason unenforceable in any country, then that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of any remaining provisions. This Agreement shall not be assignable or transferable by you except with Royal Bicycles prior written consent. No waiver by Royal Bicycles of any breach, default or condition hereunder shall be deemed to be a waiver of any other preceding or subsequent breach, default or condition. Any heading, caption or section title contained in this Agreement is inserted only as a matter of convenience and in no way defines or explains any section or provision hereof. This Agreement, together with all Royal Bicycles policies referred to herein, constitutes the entire agreement between you and Royal Bicycles relating to the subject matter herein and supersedes and any all prior or contemporaneous written or oral agreements.